16th January 2024
Our commitment to consistently high-quality products is underscored by our BS EN ISO 9001:2015 accreditation, reflecting our dedication to continual improvement and customer satisfaction through annual external audits.
Our Quality Management Guarantee
At Aegis Rubber Engineering Ltd, we specialise in the design, development, research, manufacture, testing, and refurbishment of elastomer-based parts for clients worldwide.
Providing our customers with consistently high-quality products is always our priority. For this reason, we are proud to be accredited to the BS EN ISO 9001:2015 Quality Management System Requirements. This certification, awarded on a 3-yearly cycle with annual external audits, underscores our dedication to continual improvement, operational consistency, and customer satisfaction.
Quality Management System
Quality Management is the cornerstone of our business approach. It establishes a culture of continual improvement that enhances efficiency, reduces risk, and fosters satisfaction among both customers and employees. Our system follows a define-describe-implement-check-improve cycle, ensuring robust processes which lead to reliable and consistent outcomes every time.
Quality Management Practical Implementation
In practice, our commitment to quality is reflected in streamlined processes, comprehensive staff training, and a full end-to-end planning process. We prioritise improved information management, communication, and a data-driven decision-making approach. This results in a reduction in non-conformities, rejects, and waste and ultimately increases customer confidence and opportunities for growth.
Advantages of Quality Management at Aegis Rubber Engineering
Our Quality Management System supports business leadership, promotes customer focus, and encourages open and honest debate around risk. It improves our company culture, communication, and it effectively manages innovations and products. With an embedded approach to risk management, we continually improve work practices and the work environment, reducing waste and increasing opportunities for success.
Company Commitment to Quality
As a company we ensure we provide the resources, leadership and support to ensure that we:
- Establish quality objectives which are compatible with the context of the company, and are integrated with the strategic plan.
- Monitor, measure and review the performance of our QMS, including our quality objectives to assess effectiveness and to identify opportunities for improvement.
- Promote the use of risk-based thinking throughout the company.
- Communicate the importance of an effective quality management system.
- Engage with, empower and support all our employees in meeting their responsibilities within the QMS.
- Build good relationships with suppliers and other interested parties to provide continually improving service.
- Provide our customers with products which are as specified, reliable, delivered on time, meet or exceed their expectations, and deal with customer feedback promptly, effectively and proactively.
Aegis Rubber Engineering’s Bureau Veritas Certification
Our dedication to quality is affirmed by our certification from Bureau Veritas, a globally recognised body for expertise and certification services. This mark of reliability, sustainability and trust adds value to our brand and signifies the effective implementation of management systems and continuous improvement.
Through our Quality Management System, we not only meet industry requirements but strive to exceed them, ensuring customer satisfaction, operational efficiency, and a foundation for continual improvement.